Welcome to Your Orientation Session
We’re here to help you understand life in the UK, the asylum process and the support available to you.
Your Orientation Session is a safe and welcoming place to get information, ask questions and find out where you can get help.
Your session is for you
Everyone is different. We will provide information in a way that is right for your age, needs and understanding.
We will make sure your session is provided in a language you understand.
If you need an interpreter, they can help you understand us and help us understand you.
You can also tell us if you need:
help with reading or understanding information
information explained or shown in a different way
help with communication
support because of a disability or additional need
other support to help you take part.
The specification requires accessible delivery tailored around age, maturity, language, literacy, vulnerability, communication needs and digital access.
What will we talk about?
Your session can help you understand:
These areas reflect the specified Orientation Session purpose and content.
🏠 Life in the UK
Information to help you understand your new surroundings and life in the UK.
📋 The asylum process
Information to help you understand the asylum process and what it may mean for you.
🎓 Education and learning
Information about education and services that may be available to support you.
❤️ Health and wellbeing
Information about health and mental health services and where you can go for support.
🤝 Support available to you
We can help you understand and connect with relevant local and national services.
Ready to Book? Book your session
If you have been referred for an Orientation Session, or would like to ask for a session yourself, you can use the booking options below
Book My Orientation Session
Can't book online?
That's OK. Contact us and we will help you find another way to book.
This also aligns particularly well with your bid commitment to provide self-referral and professional referral routes plus alternatives for young people whose digital access is limited.
Contact Us
Can't attend?
That's OK too!
You can change your booking or book another session.
Change or Rebook My Session
We are here to support you
We want you to feel safe, welcome, respected and listened to.
After your session, you can tell us what you thought. Your feedback helps us understand what worked well and what we can make better.
Give Feedback
Tell Us About a Problem
Are you a Local Authority, social worker or professional supporting a young person?
Refer a Young Person for an Orientation Session